SOS Computer Experts is a local managed service provider supporting Burnaby businesses with proactive IT management, cybersecurity, Microsoft 365, cloud solutions and backup, with same-day onsite coverage in North Vancouver, Vancouver, Burnaby, Coquitlam, Richmond, Surrey, and Langley. Outside these seven cities, only Victoria, Calgary, Edmonton, and Toronto receive fixed-scope enterprise cybersecurity; no MSP, general cloud, networking, or helpdesk services are offered there.
Everything your Burnaby business needs — managed IT, cybersecurity, Microsoft 365, backup, and enterprise cloud projects.
24/7 monitoring, helpdesk, patch management, and proactive IT support for Burnaby SMBs.
→ESET MDR/XDR, email security, MFA, and dark web monitoring for Burnaby businesses.
→M365 deployment, security hardening, Azure migrations, and QuickBooks on Azure.
→Immutable offsite backups, SaaS backup for M365, and tested restore runbooks.
→Fixed-scope Azure migrations, cybersecurity assessments, and M365 hardening — 48-hour proposals.
→Book a free 15-minute baseline — we'll assess your environment and give you a clear recommendation.
→We serve construction firms, accounting practices, and healthcare clinics in Burnaby and our six other approved Managed IT service cities.
Jobsite Wi-Fi, mobile device management, secure file access for field crews, and audit-ready security policies.
→ Accounting & FinanceSecure Microsoft 365, QuickBooks on Azure, email protection, DLP, and encrypted backup.
→ Healthcare & ClinicsEMR-friendly networking, encrypted backup, MFA, and DPA agreements for Burnaby healthcare practices.
→Based in North Vancouver, we provide same-day onsite support in Burnaby and our six other approved Managed IT service cities.
We've been protecting SMBs in our seven approved Managed IT service cities since 2009—long-term relationships, not one-off engagements.
Microsoft, ESET Gold, Cisco, and Veeam certified — direct vendor relationships mean faster escalation and better outcomes.
No published price lists. Book a free 15-min baseline and we'll give you a tailored quote.
We serve Burnaby and our six other approved Managed IT service cities: North Vancouver, Vancouver, Coquitlam, Richmond, Surrey, and Langley. In Victoria, Calgary, Edmonton, and Toronto, SOS provides fixed-scope enterprise cybersecurity only—not MSP, general cloud, networking, or helpdesk services.
We offer comprehensive managed IT for Burnaby businesses including 24/7 monitoring, helpdesk, Microsoft 365 management, ESET MDR/XDR cybersecurity, backup and disaster recovery, and patch management.
We respond remotely within minutes and can be onsite in Burnaby same day for critical issues. Most issues are resolved remotely without a site visit.
Yes — as an ESET Gold Partner we deliver fully managed cybersecurity for Burnaby SMBs including ESET MDR/XDR, email security, MFA, Conditional Access, and dark web monitoring.
We don't publish flat prices. Book a free 15-minute baseline and we'll assess your environment and give you a tailored quote based on your actual needs.
Yes — construction and trades is a core vertical. We provide jobsite Wi-Fi, mobile device management, and audit-ready security policies for Burnaby contractors.
Book a free 15-minute baseline. We'll assess your setup and show you what managed IT looks like for your Burnaby business.
Book your free baseline →Choosing between reactive help and ongoing management? Read our IT support services decision guide for a practical comparison of break-fix and managed IT, including response, cybersecurity, Microsoft 365, backup and total cost. Already comparing providers? Use our checklist of 10 questions to ask a Burnaby managed service provider.