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About Us

North Vancouver · Greater Vancouver · BC · AB · ON

About SOS Computer Experts

We've been keeping North Vancouver and Greater Vancouver businesses running, secure, and productive for over 15 years. Managed IT for growing SMBs. Cloud and cybersecurity projects for enterprise. One trusted local partner — no offshore helpdesks, no one-size-fits-all templates.

Microsoft Partner ESET Gold Partner Cisco Partner Veeam Partner Top Rated — ThreeBestRated.ca

Your long-term IT partner — not a repair shop

We work with businesses that need more than someone to call when something breaks. Our job is to reduce downtime, strengthen security, simplify decisions, and build a stable IT foundation that grows with your business.

Whether you need fully managed IT for day-to-day operations or a fixed-scope cloud or cybersecurity project — our approach is practical, clear, and built around your actual environment.

  • Managed IT and helpdesk for growing SMBs across BC
  • Cybersecurity hardening, monitoring, and incident response
  • Microsoft 365, Azure cloud, backup, and disaster recovery
  • Responsive local support — real people, real accountability

Why clients stay with us

Most of our clients have been with us for years. Not because they're locked in — because we actually solve problems, communicate clearly, and show up when it matters.

  • 15+ years based in North Vancouver — we know the local market
  • Fast, practical support without unnecessary complexity or jargon
  • Security-first thinking built into every recommendation
  • Clear proposals, no surprise invoices, no scope creep
  • Certified partners — Microsoft, ESET, Cisco, Veeam
15+Years serving North Vancouver businesses
99.9%Uptime SLA commitment
Top 3Rated on ThreeBestRated.ca
24/7P1 critical incident response
How we work

Two ways to work with us — both built around your needs

We serve two distinct types of organizations — each gets a different approach, different deliverables, and a different engagement model.

FOR SMBs — MANAGED IT

Ongoing managed IT for growing businesses

Flat-rate monthly managed IT — we handle everything so you can focus on running your business. One invoice, no surprises.

  • Microsoft 365 + ESET XDR + RMM + Helpdesk
  • Backup, DR, email security, MFA
  • Construction · Accounting · Healthcare verticals
  • Serving Greater Vancouver and all of BC
FOR ENTERPRISE — PROJECTS

Fixed-scope projects for complex environments

Azure migrations, cybersecurity assessments, M365 hardening, and infrastructure modernization — clear scope, clear price, 48-hour proposals.

  • Azure migrations & QuickBooks on Azure
  • Cybersecurity assessments & hardening sprints
  • Network redesign, SD-WAN, DR modernization
  • Serving BC · AB · ON provincially
Our approach

IT that actually works for your business

We don't sell technology for its own sake. We solve business problems with technology — and we measure success by whether your IT is faster, more secure, and less of a burden than it was before.

Proactive — not reactive

We monitor, patch, and fix things before they become disruptions. Most issues are resolved before you even notice them.

Security built in from the start

From email security and endpoint protection to backup and DR — every recommendation we make has security designed in, not bolted on.

Straight talk, no jargon

You get clear options, honest recommendations, and straightforward pricing — not a sales pitch dressed up as a technical assessment.

Industries we serve

Technology aligned to how your business actually works

We build solutions around the realities of your industry — not a generic MSP template.

Construction & Trades

Field-ready IT and secure collaboration

Jobsite Wi-Fi, mobile device management, secure file access for field crews, camera networks, and audit-ready security policies for BC contractors.

Accounting & Finance

Protected systems and stable productivity

Secure Microsoft 365, email protection, QuickBooks on Azure, DLP, and encrypted backup for Vancouver-area accounting firms handling sensitive client data.

Healthcare & Clinics

Reliable support for critical environments

EMR-friendly networking, encrypted backup, MFA, and DPA agreements for clinics and healthcare practices across North Vancouver and BC.

Serving Greater Vancouver, BC, Alberta, and Ontario

Headquartered at 304 Harbour Ave, North Vancouver. Remote-first delivery across BC, AB, and ON — with onsite capability across Metro Vancouver.

North Vancouver Vancouver Burnaby Surrey Richmond Coquitlam Langley All of BC Alberta Ontario

Ready to work with a local IT partner you can rely on?

Whether you need managed IT for your business, a cybersecurity assessment, Microsoft 365 improvements, or help with a cloud project — we're ready to help.

📞 672-515-7031  |  [email protected]  |  WhatsApp: +1-672-515-7031