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Real delivery · Defensible outcomes · Client confidentiality

IT, cloud, and cybersecurity case studies

See how SOS Computer Experts approaches complex technology, security, privacy, and operational challenges for Canadian organizations. Client identities and sensitive implementation details are withheld where appropriate.

Explore featured casesDiscuss your project
Clear scopeObjectives and responsibilities defined
Security-firstRisk considered throughout delivery
DocumentedRunbooks, evidence, and handover
ConfidentialSensitive client details protected
Featured case study 02

Enterprise threat visibility and response for a BC property organization

A property organization needed stronger endpoint visibility, centralized threat detection, and a defined escalation path that could support its internal cybersecurity stakeholders without relying only on conventional antivirus.

Property sector · ESET · MDR/XDR

Connecting endpoint protection with managed detection and investigation

The solution aligned endpoint telemetry, detection workflows, incident visibility, and specialist escalation while respecting the organization’s internal security responsibilities.

Security-sensitive client

The challenge

  • Improve visibility across the endpoint environment
  • Move beyond prevention-only security controls
  • Support investigation and response workflows
  • Create a practical path for vendor and specialist escalation

The approach

  • Enterprise ESET endpoint and XDR capabilities
  • Managed detection and response service alignment
  • Centralized security event and incident visibility
  • Escalation coordination with vendor security resources
  • Ongoing communication with client security stakeholders

Operational value

  • Unified endpoint-security administration
  • Greater context for suspicious activity
  • Documented paths for investigation and escalation
  • Specialist support available for priority incidents
  • Security operations aligned with the client’s internal team
Defensible outcomeThe engagement established centralized endpoint visibility and a managed detection, investigation, and escalation model. No breach-prevention percentage, response-time guarantee, or unverified financial outcome is claimed.
Why some names are withheld: Cybersecurity and education projects can expose sensitive architecture, operational, or privacy information. SOS publishes only the detail necessary to explain the challenge, approach, and defensible outcome.
Common engagement patterns

Other ways organizations engage SOS

The examples below describe real scopes SOS designs and delivers. They are not presented as completed case studies because a fully documented, publishable outcome has not yet been approved.

Accounting & remote work

QuickBooks Desktop on Azure

Architecture and migration planning for secure multi-user QuickBooks access, Azure-hosted workloads, printing, scanning, backup, and remote connectivity.

Explore accounting IT →
Microsoft security

Microsoft 365 hardening

Scoped improvements involving MFA, Conditional Access, administrative privileges, email authentication, device controls, DLP, and security awareness.

Explore Microsoft cloud →
Infrastructure resilience

Network and disaster recovery modernization

Network redesign, secure remote access, backup architecture, recovery runbooks, restore testing, and continuity planning for growing organizations.

Explore backup and recovery →
Delivery method

How an SOS project becomes a publishable outcome

1

Scope

Define objectives, environment, constraints, responsibilities, and success criteria.

2

Assess

Review the agreed systems, risks, dependencies, and decisions required.

3

Deliver

Implement the approved work with documentation, milestones, and stakeholder updates.

4

Validate

Confirm deliverables and document only outcomes that can be supported and approved for publication.

Have a similar technology challenge?

Tell us about your environment, constraints, and desired outcome. We’ll help identify an appropriate assessment or project scope.

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