When ransomware hits — recover in hours, not weeks
We design, implement, and test your backup and disaster recovery strategy so your business can recover from any incident — fast. Immutable backups, tested runbooks, and SLA-backed RTOs.
The 3-2-1-1-0 backup rule — what we implement
3 copies of your data
2 different storage types (local + cloud)
1 copy offsite (geographically separate)
1 immutable copy (ransomware-proof)
0 errors on last restore test
Complete backup and recovery — built for BC businesses
We don't just set up backups — we test them, document them, and make sure your team knows exactly what to do when the worst happens.
SaaS Backup for Microsoft 365
Daily backup of Exchange, SharePoint, OneDrive, and Teams. Microsoft does not back up your data — we do, with point-in-time restore.
Immutable Offsite Backup
Object-locked, air-gapped cloud backups that ransomware cannot encrypt or delete — your last line of defense when everything else fails.
Server & Workstation Backup
On-prem servers, NAS devices, and workstations — backed up locally and to the cloud with configurable retention and RPO targets.
Tested Restore Runbooks
We don't just back up your data — we test restores quarterly and document exactly how to recover each system, so recovery is fast and stress-free.
DR Documentation & Runbooks
Written disaster recovery plans, contact trees, and step-by-step runbooks so your team can execute recovery even without IT on the phone.
RTO/RPO Definition & Monitoring
We define your Recovery Time and Recovery Point Objectives, then monitor and report against them — so you always know where you stand.
Backup & disaster recovery — frequently asked questions
What is the 3-2-1-1-0 backup rule?
The 3-2-1-1-0 rule is the gold standard for business backup: keep 3 copies of your data, on 2 different types of storage media, with 1 copy offsite, 1 copy immutable (ransomware-proof), and 0 errors on your last restore test. This strategy ensures you can recover from ransomware, hardware failure, accidental deletion, or a site disaster. We implement this standard for all managed backup clients.
What is an immutable backup and why do I need one?
An immutable backup is a copy of your data that cannot be modified, encrypted, or deleted — even by ransomware or a compromised admin account. It uses object-lock technology in cloud storage. When ransomware encrypts all your other copies, your immutable backup remains untouched and recoverable. Without immutable backups, many businesses have no choice but to pay the ransom.
Does Microsoft back up my Microsoft 365 emails and files?
No — Microsoft does not provide true backup for Microsoft 365. They maintain infrastructure availability but if you delete an email, SharePoint file, or Teams message beyond the recycle bin retention period, it's gone. SaaS backup tools create independent daily backups of your Exchange, SharePoint, OneDrive, and Teams data with point-in-time restore capability.
How often should backups be tested?
Backups should be tested at minimum quarterly — and ideally monthly for critical systems. A backup that has never been tested is not a backup — it's a hope. We perform quarterly restore tests for all managed backup clients and document the results. If a restore fails, we fix it immediately rather than discovering the problem during an actual disaster.
What is RTO and RPO and why do they matter?
RTO (Recovery Time Objective) is how long your business can tolerate being down before it causes serious damage. RPO (Recovery Point Objective) is how much data loss your business can accept — measured in time. For example, an RPO of 4 hours means you could lose up to 4 hours of data in a disaster. We define your RTO and RPO during onboarding and design your backup strategy to meet those targets.
Is your backup actually working?
Most businesses only find out their backup is broken during a real disaster. Book a free backup assessment and we'll tell you exactly where you stand.
Book your free backup assessment →