Managing inquiries just got easier. 📥 Introducing the Queues app in @Microsoft 365 Teams. This blog post explains how the app consolidates and organizes incoming chats so staff can respond faster and more efficiently. Read the blog to see how Queues helps deliver better, more organized customer engagement.
The Financial Brand’s “How Banks Can Insulate Against Systemic Failures Like the AWS Outage” offers a sobering look at what happens when core cloud infrastructure goes down. The article explores how financial institutions are strengthening continuity through redundancy, multi-cloud strategies, and improved incident response. Resilience isn’t just a technical goal — it’s a business imperative. Read the full article: 🔗
Is your cloud infrastructure keeping up with hybrid demands? Many aren’t. This article from Deloitte provides key insights on evaluating infrastructure maturity and planning for scalable, agile hybrid environments. Read it now to get ahead of rising demands. ☁️🤖
How many AI agents can your team manage? What’s the right level of oversight? These are the kinds of questions you may share with other business leaders considering agentic AI. 🤖 According to @Microsoft 365 Work Trend Index, optimizing the human-agent ratio is critical for productivity and sustainability. Download the analyst report to get insights and build your roadmap.
The future of work is human-agent collaboration 🤖+🧠. This blog from @Microsoft 365 highlights how Copilot is built to support a new era of productivity, one where agents assist, advise, and operate under human leadership. Read the blog to see how your organization can make the most of human-agent collaboration
Cloud computing is no longer just about storage and scalability — it’s the foundation of business innovation. In “Your Cloud Strategy Is Your Secret Weapon for Business Growth,” Forbes explores how leading organizations are using cloud platforms to transform operations, accelerate decision-making, and fuel new opportunities. When cloud strategy aligns with business goals, it becomes the hidden engine behind sustainable growth. 🔗
What’s the ROI of Microsoft 365 for Business? 📊 The Forrester Total Economic Impact™ shows how Microsoft 365 for Business delivers measurable benefits including productivity gains, lower costs, and stronger security. Download your complimentary copy of the report and message us to talk through what these insights mean for your business. @Microsoft 365
What do forward-thinking firms have in common? They’re driving ROI with AI agents like Microsoft Copilot. 📈 Read how they’re doing it and message us for insights into how we can support your AI journey with Copilot. @Microsoft 365
Cloud consumption models are unlocking speed and agility for businesses. But they also introduce a paradox: costs become harder to predict and control. Capgemini’s article “The On-Demand Tech Paradox: Balancing Speed and Spend” examines this tension. It shows how organizations are using on-demand technology to accelerate transformation while confronting the governance and financial complexity that comes with it. The piece offers a timely perspective on how to harness cloud flexibility without losing sight of cost discipline. 👉
What do successful AI-first companies do differently from you? 🤖 Microsoft lays it out in its definitive report, “2025: The Year the Frontier Firm is Born.” Download your complimentary copy of the report for a breakdown of five traits that define a Frontier Firm and insight on how to develop them. When you’re ready, message us to schedule an AI assessment. @Microsoft 365